Asked by heleen on 30-04-2021 17:06:40
Question posted in the General Law category relating to Free State
I need advice with my utility bill. My account is in arrears but I did make an arrangement and even pay more than that. Now this afternoon at 15:45 I came home from work and my water is disconnected. I only received my salary today 30/04 at 07:00.
Now it is Friday and the whole weekend without water in the cold. I did not receive any notice. On Monday I can go to the offices to get account reconnected and must pay a fee of R1000.
Please this is not fair. Don't I have time until 07 th of the month to pay bills?
Please help me.
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