Asked by Galaletsang on 30-09-2024 11:55:46
Question posted in the General Law category relating to Gauteng
I work at a call center. I was removed off Calls pending investigation that “I hung up the phone on the customer” I was told to go home because the client was coming to the office and I wasn’t supposed be there. I did not sign any documentation stating that I’m on suspension. This was September 2023. I called, texted my supervisor for feedback, o sent management emails but still didn’t get a response. They later called me December 2023 offering a MSA (mutual settlement agreement) which I declined because they wanted to offer me 3 months pay. I suggested what I wanted and they never responded I never heard from them since but they kept paying me till today. Today September 2024 I didn’t receive my payment - I haven’t received any communication from them ever since our last communication in December 2023. I called the office to ask what’s going on and they told me I went (Awal) I haven’t received a call from these people nor an email. I really need help
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