Asked by Niel on 20-11-2024 08:21:56
Question posted in the Consumer Protection Law category relating to Western Cape
Bought a car in December 2023. Within the first 30 days of owning it, it went back twice for faulty breaks and a tyre pressure warning. The serpentine belt snapped within 30 days of ownership (After it was serviced before being sold to me) and left me stranded in the middle of nowhere. After that, the water leaks started showing clear damage to the cooling system - which they repaired as it was within the legal 6 months warranty required by MIOSA. More and more issues arised.
On further investigation due to a Oil Pressure warning I received, a Worskshop found pieces of the sepentine/V belt in the oil pump due to the V-belt making it's way behind the crank pulley through the oil seal. They did not investigate the issue properly as I reported (Oil level warnings etc) when the belt snapped. The dealership now refuses to pay or even pay partly as liability for damage (Apart from warranty claim) caused by a belt that snapped within ONE month of purchase and after a service and damaging the cooling system and engine components 10 months later.
Can I hold the dealership liable for this payment?
If you would like to view the entire answer, you will need to either login or register a FREE account.
Disclaimer
DISCLAIMER: Advice or answers from Lawyers on South African Legal Advice are not substitutes for the proper advice of an Lawyer. South African Legal Advice is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Lawyer who assists with your question is not your Lawyer, and the response above is not to be considered to be legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from individual Lawyers, not South African Legal Advice. The site and services are provided “as is”. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.