Good day SirMy name is Shawn. I received...

Asked by the Customer on 23-09-2019 09:52:10
Question posted in the Consumer Protection Law category relating to Gauteng

Good day Sir

My name is Shawn. I received a call from a debt Collection agent regarding a Loan which I took out in 2010 at SA Multi Loan. I told the agent that I on't re-call takeing a loan out with the provider. I requested that the agent to please get more details. 2 days later the agent called again and stated that they have received the documents. I requested for them to email me, but the agent bluntly refused stating it is not legal to send email and pushed to meet in person. I asked how is it not legal to forword the documents to me as I'm the plaintiff.

I did further investigation as the debt collector as all my details and as I did not re-call such a loan. I went thorugh my email histor and found Mei 2014 I received a email from Shapiro Shaik Devries Attorneys regarding the same issue. I requested full history statement which they provided. I inform them per email that I don't re-call of taking out loan with SA Multi Loan in 2010.

After the calls last week I did more investigation and called SA Multi Loans, where they indicated that I took a R1700 loan on the 06/10/2010, and this also reflects on the statement I received Shapiro Attorneys. But what is alaming according to the statement, on the 23/09/2010 a R4632 "Takeon Balance" was added. 2 weeks before I (what they stat) took out the loan

I strongly believe that I did not take out the loan as I would have known about it.

What is it that I can do? As the agent is "threatening" of Garshnee order accorning to Section 53

I don'y feel comfortable about this meeting in person and cannot unsterstand how it is illegal to send documents via email which is related to me

Your advise would be highly appreciated

thanks

Shawn

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