My bank account got frozen and when I as...

Asked by Lehlohonolo on 27-09-2020 11:54:42
Question posted in the Consumer Protection Law category relating to Gauteng

My bank account got frozen and when I ask my banker they state it has been reported as scam or fraudulent. I've asked who did I scam and where's the consent letter reporting that, and there was no answer or evidence provided to me. I did not receive any letter on my mail regarding these, I had to go to the bank when I started noticing that I cannot access my account on the App. I then advised my bank that I lost my phone number registered to the account together with the bank account and the reason I did not report that in time it's because my balance was R0.00 I feared nothing that I'll loose money. So immediately noticing that my account was frozen I went to the bank to fix it hence it's almost my pay day. I then got paid, provided my bank with pay slip to realise my salary from the account and then they couldn't realise my salary. I was then asked if I'm working for a white man's company or Black, I answered by saying my Boss is Black and the they asked me that I need to bring my employer to the bank so they can confirm if he's aware that he paid me a salary, which I feel they being racist. The consultant keeps on calling me a scammer. They lied to me stating that the money that is written on my pay slip is not the one that has been paid, it's different amount and I've confirmed with my employer they are lying to me as they are not providing me with proof regarding that. I want to Sue Capitec bank for Deformation of Character by incriminating me without any provided proof, Racism issue, Judge on Perception and Dishonesty. On Monday I'm going back to the bank, I will make sure that I put all these in a recording. My email address: ***BLOCKED-EMAIL-ADDRESS*** 

If you would like to view the entire answer, you will need to either login or register a FREE account.


DISCLAIMER: Advice or answers from Lawyers on SA Legal Advice are not substitutes for the proper advice of an Lawyer. SA Legal Advice is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Lawyer who assists with your question is not your Lawyer, and the response above is not to be considered to be legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from individual Lawyers, not SA Legal Advice. The site and services are provided “as is”. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.