Good morning, during COVID my mother's b...

Asked by Carmin Cloete on 02-06-2024 06:41:47
Question posted in the National Credit Act Law category relating to Gauteng

Good morning, during COVID my mother's bank offered her a payment holiday for 3 months , her understanding was that at the end of her loan she would then be catching up those 3 months. When she started paying again after the 3 months the payments where still the same amount. She should now be coming to the end of her loan but when she went into the bank they have added another 18 months payments onto the loan and their only reason is because she took the payment holiday over COVID, this all seems very wrong. Could it really be justified that she still owes so much 

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