Good day

My name is Manchue (based in the western cape), I recently purchased a van for my company from Auto Investments group Waterkloof based in pretoria around 30 June. The issue im facing currently is that the vehicle that i bought had a fuel pressure error message on the diagnostic test I did and immediately reported to the sales rep, which he responded there was some repairs done previsously and codes would still reflect I should just monitor it and keep him posted but the vehicle is fine according to them, the bakkie has driven less than 4 months around 10 000 kms still to have a service done and upon experiencing torque loss, I had to take the vehicle to specialist to diagnose. I then in the interim informed the dealership who in response said the vehicle has driven more than 10 000 kms they are not responsible. my response was that upon receiving the vehicle i noted the diagnostic test results although vehicle was fine and completed a survey stipulating the issue but i received no response. In return i lodged a complaint with the ombusman office (proof and reference number can be supplied) where they indicated they have closed the case since the diagnostic currebtly being performed involved stripping which under the consumer act voids the 6 months consumer protection warranty.

The issue im having is these costs are now well over R32 000 with the same error message as initially "fuel pressure issue", the issue would not have been discovered if a thorough investigation was not conducted and also the dealership already denied any responsibility