I had a credit card with Nedbank over 10...

Asked by Charmainesk on 20-07-2016 15:12:21
Question posted in the Consumer Protection Law category relating to Gauteng

I had a credit card with Nedbank over 10 years ago and I stopped working and never had an agreement or even communicated with them ever since. Two months back I received an offer to open a savings bank account with them via the telephone and I did. The past week I received a birthday present of money to spend for myself and I decided to activate that account with the money because currently had no bank account. I just come from the bank now and I found that a certain amount was debited into that old account that I am informed now it has been handed over. I am not working am told I have to make payments. I have no income except for my kids income which I receive for them. I stated this to the person who helped me open the account. Please assist. I want to know if they can do this and shouldn't this account be prescribed by now? How do I proceed?

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