Good day, I bought shoes and have not re...

Asked by Anonymous on 18-09-2018 10:57:25
Question posted in the Consumer Protection Law category relating to Gauteng
Question value: R 0.00

Good day, 

I bought shoes and have not removed them from the box. I went to the shop to return them but, the lady refused to give my money back - she insisted I take other shoes in her shop as part of the credit. 

Is she allowed to do this or am I protected as the consumer and to demand my money back?




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