Asked by Ashraf on 21-02-2019 16:08:54
Question posted in the Consumer Protection Law category relating to Western Cape
I had medical aid conributions deducted from Oct 2018 - Dec 2018, and the fund knew that my benefits would not be reinstated but still accepted the contribution. They have double standards and used more than R 17 000.00 of my money for services I didn't have access to. Furthermore, this left me without medical aid cover and suffered tremendously in emergencies and times of requiring the assistance of a GP or even a painkiller.
I would like to know if I can claim against this scheme for the following :
1) Refund of my contributions
2) Medical fees incurred (hospitalization) as well as setbacks when I couldn't take my family cos I had no money and no medical aid yet the scheme was deducting from my salary.
3) setbacks - ie. loans, uber rides, telephone costs.
4) pain & suffering
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