Asked by the Customer on 15-05-2020 13:21:11
Question posted in the Consumer Protection Law category relating to Gauteng
Good day,
I am struggling to get Computech Credit Services and CreditIntel (debt collectors) to stop harrassing me.
I cancelled my service with Computech Credit Services on the same day I applied for a loan. I have the email from Computech Credit Services where they acknowledge the receipt therof. However the have handed me over to CreditIntel for collections. i have sent several emails to CreditIntel and even spoken to one of their consultants but they keep on sending me demands for payment.
How do I go about to put an end to this?
Regards,
Henry Denton.
Message from the Attorney
Posted by Att. Patrick on 16-05-2020 21:17:17
Hi there,
I see that you haven't made a payment for the question, but I'm going to assist you a little. If you want to ask a follow-up question, please make the required payment.
You tell them that you are entitled to cancel ANY contract in terms of section 14(2) of the CPA, and that's exactly what you did.
Tell them that if they hand you over for collection, you will tell the collection company that you exercised your rights in terms of section 14(2) of the CPA and you cancelled the agreement.
Att. Patrick
Please remember this is a dialog if you have follow-up questions please make the required payment, then use the REPLY button and ask your further question. I would like to continue assisting you, but I need to concentrate on people who make payments for their questions.
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