Good day,Trust you are well today.Please...

Asked by Nadine46 on 02-07-2021 16:15:40
Question posted in the General Law category relating to Gauteng

Good day,Trust you are well today.Please would you be so kind to explain to me the steps that can be taken for the following incident:We bought a second hand car from a well known company, we took a 2 year waranty plan and a 2 year service plan.We've only had the car for +/- 4 months. So in the first 3 months we had a gearbox issue and we informed the company about it so they got their own RMI approved gearbox repair organisation to assist us with our issue. We waited a month and a half for this issue to be resolved, after reaceiving the car back eventually another issue appeared which we never had an issue with before.This guy is claiming he had nothing to do with it but how can there be a fault after the car was given back to us by this man and in the next week it brokedown again?Do we have anything to stand on?What can be done and how can it be done?Please and thank you

Information Requested by Lawyer

Posted by Att. Patrick on 03-07-2021 19:06:04

Hi there,

I see that you haven't made a payment for the question, but I'm going to assist you a little. If you want to ask a follow-up question, please make the required payment.

Are they willing to sort out this other issue under the warranty? Or what are they saying?

Att. Patrick 

Please remember this is a dialog if you have follow-up questions please make the required payment, then use the REPLY button and ask your further question. I would like to continue assisting you, but I need to concentrate on people who make payments for their questions.

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