I purchased a forex trading bot from a t...

Asked by Muaaz on 09-02-2024 23:56:09
Question posted in the General Law category relating to Gauteng

I purchased a forex trading bot from a trader online for R5000. And after deep consideration I would like a refund on the bot due to low performance gains. While doing the transaction, no place was it stated over text or voice note that he works with a non-refund policy and only upon the day of requesting a refund he informs me of his policy and never mentioned before or after the transaction in any medium.

I obviously am entitled to get a full refund of my money according to the CPA as well as the NCA, what is the step forward? And how long will it take to get my funds back?

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