Asked by the Customer on 31-08-2019 15:41:31
Question posted in the General Law category relating to Western Cape
Hi
I had vehicle finance with Wesbank. I had 6 installments left and decided to switch my finance to Absa. I requested a full settlement letter from Wesbank. They sent me a settlement letter and it had the settlement amount and until when it was valid for. ABSA made payment of the full amount within the specified time period. I sent wesbank the proof of payment and now Wesbank is claiming that there is an amount outstanding. Do I have anything to stand on as I did everything from my side according to Wesbank's requirements and surely if you ask for a settlement it means the amount required to settle the account?
Kind regards
Claudette
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