Asked by the Customer on 14-01-2020 07:34:33
Question posted in the Consumer Protection Law category relating to Gauteng
i, i bought a car in december, and the clutch broke this past sunday. i also noticed a lot of defects. i spoke to the sales person and asked for a refund and he said i must first allow them to try and fix the problems. the issue with that is when i test drove the car there was some minor defects, so they "fixed" the minor issues. after receiving the car back, there was some major issues for example bolts coming loose from the engine. so how must i trust their workshop after the bolts coming loose and ending up with more issues than before.what is my legal rights. can i decide on the three R's (repair,replace or refund)?
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