Hi, I opened a file regarding Care and Contact with the Family Advocate in Worcester. Long story short, the ex husband managed to change my application to a request for primary care. The report after the lengthy investigation came back, the kids should stay with me and the Family Advocate made recommendations regarding care and contact. The ex doesn't agree to the recommendations. The court now has to decide to make the recommendations a court order or the ex must get his own social worker to investigate and to compile a counter report for submission to the court if he doesn't agree to the initial report. The Childrens Court in Somerset West however doesn't want to give me a court date. I have asked for an appointment with the magistrate to understand why they don't move onto the next step, but my emails remain unanswered and I don't get any feedback.

1.  How can I request for feedback 

2. Who do I approach next if the Magistarte doesn't want 5o afford me an appointment to discuss the reasons he is not giving me a court date

3. To who do I report it?

I don't have funds for a legal advisor. I had one and had to terminate his services due to affordability. The ex does have a legal advisor howeverbut neither of them have any intention so abode by the current court order. They just laugh at me and at the court order. He obviously has money.

Please advise on the 3 questions.  Much appreciated.