Asked by Leighann on 18-06-2020 20:02:55
Question posted in the Consumer Protection Law category relating to Gauteng
I payed my sons nursery school fees upfront.
Now with the current pandemic and that I am not working, I have decided to not send him back to nursery school this year.
I contacted the school and gave them a months notice. But they refusing to refund the 6 months school fees. Saying given the current situation she is in no position to refund me. That the money has been used to pay salaries and rent etc.
I informed her that I understand that things are tough on all of us, but the money does belong to me and that I would be willing for her to pay it back over 4 months. But she is refusing to refund me at all. Saying I don't have to send my son back to school that I can make use of the online class and workpacks that she's doing.. but I do not want to do this, as what she is doing online I can provide this and more schooling to my son myself.
What are me options and where do I stand on this?
There is no agreement between myself or the school. She can not find any documents that I signed regarding terms and conditions. But even if there was i have given her, her 1 months notice that she has been insisting on from other parents that have pulled their kids out of the school.
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