Asked by SALA-ks8140 on 02-02-2021 10:48:20
Question posted in the National Credit Act Law category relating to Free State
My ( 85 year old ) father was issued with a Credit Card by a bank more than 10 years ago. He never transacted with the card, keeping it purely for emergancies while travelling.
Now he is getting hharrassing calls from a collection agency demanding various amounts ranging from R 4 - R 2,200 for outsatnding banking costs rrelating to this account. The bank will not engage us on this matter, we cannot get a statement and / or settlement balance from them. The collection agents disconnect the call when we request documentation.
Throughout this period, the contact details for my father and his next of kin has never changed - there has been NO contact from the bank.
Information Requested by Lawyer
Posted by Att. Patrick on 03-02-2021 21:15:40
I see that you haven't made a payment for the question, but I'm going to assist you a little. If you want to ask a follow-up question, please make the required payment.
And what happens if you take your father into the bank, the physical branch, and he requests copies of the statements?
Please remember this is a dialog if you have follow-up questions please make the required payment, then use the REPLY button and ask your further question. I would like to continue assisting you, but I need to concentrate on people who make payments for their questions.
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