Hi, I have a Lewis account from December...

Asked by Tamsin on 07-06-2024 13:09:08
Question posted in the Consumer Protection Law category relating to KwaZulu-Natal

Hi, I have a Lewis account from December 2023, my installments are R1980 pm. I have missed a few payments because I was having problems at work and was dismissed in March. 5 employees from Lewis visited my home last Monday, demanding a minimum installment of atleast R2000, I didn't have, I explained to them that I am a grant recipient and will pay on the 4th of June 2024 when I receive my grant, they unfortunately could not wait. They called more employees and requested a van to collect the furniture. While waiting for the van, I arranged for the cash from my neighbor, I explained to them that I can only pay on the 4th, but because my neighbor is helping me, my next grant will be on the 7th of July. We did the debit order arrangement for that month, now they are calling and messaging me, threatening to collect the goods, unless I can make a 2k payment today. Arent installments meant to be on a monthly basis? I just paid 2k last week, I cannot afford it now again, within such a short period. Is there anything I can do tomprevent repossession and also Lewis employees from keep coming to my home to embarrass me in front of my neighbors and family

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