Dear SirMadam, Please advise me or mail ...

Asked by the Customer on 07-03-2015 10:38:58
Question posted in the Property Law category relating to Western Cape

Dear Sir/Madam,
Please advise me or mail me the law on the level of noise allowed in a complex (block of flats) and the caretakers involvement. The caretaker is the only complainee with no other complaints. Times when noise levels must be stopped etc.
For more insite: I am a landlord, who lives next door to the property (flat) that I rent out. The caretaker lives directly below my rented flat. He has complained about noise from my tenant and on investigation with my tenants front door open I can hear no noise. no one else including myself (next door) has complained (or heared any noise). The caretaker says it is the bass that he hears. Is their a decibal reading that is in place for level of noise? If so how does this reading change over times? Example before 10 pm and after?
Generally speaking the caretaker has a reputation of complaining "unneccessary" and has upset a lot of tenants with what they consider unneccessary complaints due to "normal" noise levels.
I want to handle this as delicately as possible but need facts in order for me to talk to the caretaker to point out my rights and his duties.
Thank you.
Regards,
Ken Jackson.

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