I have purchased a car through a dealers...

Asked by the Customer on 05-05-2016 11:19:47
Question posted in the Consumer Protection Law category relating to Western Cape

I have purchased a car through a dealership.
the car is two months old in my possession and the car leaks water from the roof and under carriage of the car the engine keeps jerking.
i have contact the dealership and they only willing to fix the car and not refund me or offer me another car.
I have contacted online assistance (legai aid office) in Somerset West who issued a letter of demand however the dealer has not yet responded.
The lawyer advised that the next step will be for them to issue a summons which costs R12000,00

Please advise on how I should proceed and the strength of my case.

If you would like to view the entire answer, you will need to either login or register a FREE account.

Disclaimer

DISCLAIMER: Advice or answers from Lawyers on South African Legal Advice are not substitutes for the proper advice of an Lawyer. South African Legal Advice is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Lawyer who assists with your question is not your Lawyer, and the response above is not to be considered to be legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from individual Lawyers, not South African Legal Advice. The site and services are provided “as is”. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.