A friend of me build a house in Eastern ...

Asked by the Customer on 05-06-2014 11:35:26
Question posted in the Consumer Protection Law category relating to Eastern Cape

A friend of me build a house in Eastern Cape. She was ask to apply by ESCOM for the installation/connection of electricity in her house. When she try ti find out what happens, she is informed that she installed her own electricity (because she waits a long time), she must first pay a penality fee of more than R 2000.00. She paid it last month (because her electricity was cut off). After enquiries and nothing that happens, she find out that her application is blocked.

Can you please assist me/her what to do now about the story?

Your assistance and advice in this regard will be appreciated.

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