Hi there. Hope you well.I am having an i...

Asked by Mohamed on 26-11-2019 09:23:03
Question posted in the General Law category relating to KwaZulu-Natal
Question value: R 0.00

Hi there. Hope you well.

I am having an issue with Standard bank. I have an overdraft on my account. I got retrenched in June and applied for the Insurance to cover my account, unfortunately for them to tell me that the overdraft is not covered for retrenchment. They did sort my credit card for 6 months.

I have been asking for them to close the account and I will contribute towards it and finish off what I owe. But they cant. I put money in only to cover the charges and this doesnt help my situation. Just makes it more difficult. I am not running away from my responsibility. All I am asking is for help considering that I banked with them for almost 20 years.

I also realised that they did not mention to me about the overdraft not being covered for retrenchment. I cant remember signing anything. I also feel the negligent from their side not advise me. I did find an email asking them to give me price on getting the overdraft covered in 2018 to the cosultant, but never got a response.

Please advise.

Riaz Sathar 0837927868

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