I would like to ask you about the issue ...

Asked by Wendy on 11-02-2020 11:33:33
Question posted in the Consumer Protection Law category relating to Gauteng

I would like to ask you about the issue my boyfriend and I are currently going through last year September we bought a car and got insurance and tracker from cartrack so we joined cartrack on the 23rd of September 2019 and the installed their tracker and deducted R73. 63 and the following month they deducted R200 and the car got hijacked on the 11th of October and they didn't recover it and the asked us to stop paying and apply for claim and now they are telling us we were owing and we do not qualify for claim and currently they deducted R73. 00. Kindly advise us what to do

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