Asked by Chantelle on 01-04-2021 15:22:46
Question posted in the General Law category relating to Western Cape
I had a 24 month contract with vodacom which was meant to expire end December 2020 but they refuse to cancel it as I was a few payments behind due to me losing my income during lockdown, I was however making small payments every month but now the contract is still active and they are still billing me even though I don't receive the airtime because they cut both my lines. They refuse to cancel contract and this is making it impossible for me to pay them off as the amount just keeps increasing. What can I do regarding this. I am still not employed but I am trying to earn an income by working for myself but I still cannot afford the payments. Thank you
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