Hi,I sold my vehicle that I have had for...

Asked by Hugo on 28-02-2022 19:59:11
Question posted in the Consumer Protection Law category relating to Gauteng

Hi,

I sold my vehicle that I have had for 4 years last week. I am trying to make contact with the company that installed the vehicle tracking device to cancel my subscription. The contract was only for 3 years, yet I continued to pay the monthly subscription for the service. I tried to call the customer service centre 3 times and am told that someone will call me back to cancel the contract. I also have 5 or 6 reference numbers for calls logged but am not getting any response ?! What are my rights regarding the debit order that will continue to go off on my account every month, while I am not using the servuce anymore ? 

If you would like to view the entire answer, you will need to either login or register a FREE account.

Disclaimer

DISCLAIMER: Advice or answers from Lawyers on SA Legal Advice are not substitutes for the proper advice of an Lawyer. SA Legal Advice is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Lawyer who assists with your question is not your Lawyer, and the response above is not to be considered to be legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from individual Lawyers, not SA Legal Advice. The site and services are provided “as is”. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.