Good day I have started paying off insta...

Asked by the Customer on 01-12-2014 13:44:17
Question posted in the Consumer Protection Law category relating to Western Cape

Good day
I have started paying off instalments for a solar geysar with SUNTANK company from October 2014, the agreement was to pay it off in 3 installments. A promotion from the company came out in NOvember (see copy below) which states if you install before Chrismas 2014 you will be entitled to a discount or a gift. When I approcahed them that I feel that I am legible for this as my geyser installation will be before Chrismas they said no it only applies to people who stated paying in November 2014, I argued that this was not specified in the advert but they said it was implied. the advert says at or before Chrismas which I did mine before thus they must honor their promis and give my gift. 


Hello Redouane, this spectacular year-end special just got better:
Install your SunTank 300L from as little as R17,990 OR
Install your SunTank SuperV from as little as R24,299
and get one of these two spectacular Christmas bonuses
* free SONY PS4 500GB BLACK* valued at R6,300!!
* A R6,000 gift voucher at any Hirsches outlet country wide!!
*Stock for this special is limited to 3,000 installations, Place you order now!!
I would like to order, please contact me.
www.suntank.co.za
Full price list and rebates 0860 111-786


I hope I made sense in my explanation, could you please advice.

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