Question posted in the National Credit Act Law category relating to Gauteng
I am in need of legal advice. My Dad was placed under debt review more than 5 years ago. He had received a call from telemarketers telling him about how they can help him reduce his monthly debt payments at the time he didn't know that they were actually talking about placing him under debt review and he never explicitly agreed to it, he only asked them to send him all the information in writing before he agrees to anything. He only found out when one day he went out shopping and tried to use his store account card and they told him it was blocked and that he could not use it again. When he asked why they told him that he was under debt review.
It's been more than 5 years now and this has affected his quality of life. He was told that he needs to get an ITC clearance but the people he enlisted help from were not helpful at all, they took money and never provided the service they said they would. When we try to contact them they don't answer their calls or emails.
Right now we are about to be homeless because our current landlord wants to sell his property and leave the country and we can't get anyone to give us a lease even though we have never once defaulted on any rent payments but because when they check his credit record they immediately reject the lease application or raise the rent that was initially advertised.
All this because of the debt review flag on his credit record.
Kindly assist us with steps or instructions on how to remove the debt review flag and how to deal with the other issues that have risen because of this.